Privacy Policy

We collect information you provide directly to us, such as when you:

• Create an account or profile
• Use our inspection and documentation features
• Contact us for support or enquiries
• Subscribe to our newsletter or marketing communications
• Participate in surveys or feedback programmes

This information may include your name, email address, phone number, company details, and any content you create or upload using our services.

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and events
• Monitor and analyse trends, usage, and activities
• Personalise and improve your experience

We may share your information only in the following circumstances:

• With your consent or at your direction
• With service providers who perform services on our behalf
• For legal reasons, such as to comply with applicable laws or respond to legal requests
• In connection with a merger, acquisition, or sale of assets
• To protect the rights, property, and safety of SiteSense, our users, or others

We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication mechanisms
• Employee training on data protection
• Regular backups and disaster recovery procedures

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access: Request a copy of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a structured format
• Right to object: Object to processing of your data
• Right to withdraw consent: Withdraw consent at any time

To exercise these rights, please contact us at [email protected]

We use cookies and similar tracking technologies to collect information about your browsing activities. This helps us:

• Remember your preferences and settings
• Understand how you use our services
• Improve our website and services
• Provide relevant content and advertising

You can control cookies through your browser settings, but disabling them may affect your experience with our services.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Factors we consider include:

• The nature and sensitivity of the information
• Legal and regulatory requirements
• Your relationship with us
• Business and operational needs

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.

If you have any questions about this privacy policy or our privacy practices, please contact us: